Paula Martínez Sosa | My resume
page-template-default,page,page-id-15217,ajax_fade,page_not_loaded,,qode-child-theme-ver-1.0,qode-theme-ver-16.8,qode-theme-bridge,qode_header_in_grid,wpb-js-composer js-comp-ver-5.5.2,vc_responsive

My resume

Head of Administration
Oct. 2014 – To date.


  • Banks and SOAs reconciliation with foreign and local agents, sealines and airlines
  • Accounting data supervision.
  • Creation and implementation of administration procedures.
  • In charge of issuing financial reports for general management.
  • Supervision of invoicing, collection, purchasing and payments.
  • Financial control and closure of shipments files.
  • Issuing of reports for presentation of quarterly and annual tax forms.
  • Negotiation with financial entities and other suppliers.



Completely restructured the administration department. Implemented a new administrative and operational software.

Implemented a “zero paper” policy. All documents are digitalized, with direct impact on office supplies expenses and also on personnel time, since documents are a click away, no more wasted time looking for files.

In charge of the process for the accreditation of the company as an IATA agent.

SOUTH CARGO PARAGUAY S.A. (Asunción, Paraguay)
Administration Manager
Feb. 2013 – Apr. 2014


  • Purchasing, payments, invoicing and collection supervision
  • Credit lines negotiation with suppliers
  • Bank and SOAs with foreign agents, sealines and airlines reconciliations.
  • Financial reports to general management and abroad headquarters
  • In charge of payroll.
  • Financial control and closure of shipments files.



I completely restructured the administration department, including processes and selection of new personnel. 

I established a cost control process which allowed us to decrease them significantly.


BASILIO BERNAT S.A. (Montevideo, Uruguay)
Office Manager
Apr. 2008 – Jan. 2013


  • Customer service, (purchase orders processing, documentation control, ocean, air and land shipments’ follow up, providing up to date information to the customers).
  • In charge of purchases, and inventory control.
  • Logistics (negotiation of international shipping rates, insurance contracts, and broker agents dealing).
  • Invoicing. Accounts payable and receivable for local and foreign vendors and customers.
  • In charge of the administrative software maintenance (Quicken), bank reconciliations, cash flow and petty cash.
  • Products prices request and negotiation with represented companies.



Creation and implementation of the invoicing system. (File Maker Pro)

Implementation of an orders’ follow up system with a direct impact on the customers’ satisfaction. 

Creation and implementation of the off shore sales, increasing the company’s revenue.


RALESUR S.A. – DB Schenker (Montevideo, Uruguay)
Imports Department Supervisor
Jan. 2007 – Feb. 2008


  • Control and supervision of department personnel during all stages of each import.
  • Support to the personnel on operational and administrative tasks. Shipments coordination either by ocean or air and invoicing, purchasing orders, sales.
  • Sales management (quotes, their follow up and profit analysis)
  • Rates negotiation with branches abroad.
  • Imports sales team supervision.



New processes implementation to optimize each operation.

Improvement on customer service through new communication politics.

Increased the department revenue.


SEMI – Seguro de Enfermedad de los Médicos del Interior (Montevideo, Uruguay)
Administrative Clerk
Mar. 2005 – Jan. 2007


  • Customer service and processing of benefits and subsidies.
  • In charge of loans for Institutions and beneficiaries through the bank. Payment control and accounting (loans matters).
  • Preparation of reports and documents for board meetings.
  • Maintaining system (GeneXus) benefits, subsidies, loans and entering new beneficiaries.



Idea and realization of electronic forms, so documents were more accessible to beneficiaries, since they could get them directly from the web site and at the same time, this represented savings on printed materials.

Realization and implementation of work sheets to systematize certain area tasks.


Uni-Cast, Inc. (New Hampshire, United States)
Sales Administrative
Aug. 2002 – Aug. 2004


  • Answering phones (Multi line switchboard).
  • Invoicing and new orders processing.
  • Customer service.
  • Translations (English – Spanish / Spanish – English) written and spoken.
  • Capacity and production control.
  • Maintaining system (AS400 – IBM) customer orders, creation of databases for new customers and new products, or changes on existent ones.
  • Maintaining work sheets (returns, stop orders, production orders, quotes, tool orders).
  • Preparation of shipping documentation for exports and national shipments.
  • Filing, reception and distribution of documents.

                Certified as an Internal Auditor for ISO 9001:2000.

 Performed numerous internal audits in various departments.



Implemented a database that allowed us to get reports and to see the process of the returns that before was impossible to follow.

Improved the file system, therefore documents were more accessible.





OFFICE (Including advanced Excel)









Isn’t the software that your company uses on the list?

Don’t worry, I learn fast: I didn’t know how to use any of the above when I started working.